Our Profile & Services

MAIN CONTACTS:

your principal contacts at NZ Freight Management, are:

Alan Bentinck-Stokes Managing Director alan@nzfreight.co.nz

Eugene Groenewegen Forwarding operations@nzfreight.co.nz

Michael Bailey Customs customs@nzfreight.co.nz

Janine Dobson Customer Services janine@nzfreight.co.nz

Ann Guilford Finance & Admin accounts@nzfreight.co.nz

Ray Smith Business Development Manager ray@nzfreight.co.nz

SUPPLIER / BUYER SEARCH

Seek Prospective New Suppliers or Distributors
our international network of offices/agents works with a vast range of foreign suppliers & distributors, through this network we can try to assist clients finding prospective foreign suppliers and distributors.

If you have any enquiry in this regard click here and send us brief details of the type of contact you are seeking...

RECENT JOBS OF INTEREST...

HISTORIC SPITFIRE

One of NZ Freight's warbird tasks was the movement of a WW2 Spitfire fighter from the US Air Force Museum, Dayton Airforce Base, Ohio, to it's new home at Dairy Flat north of Auckland.

Following the close of World War Two this aircraft was gifted by the RAF to the US Airforce, and at the end of it's last flight over England with the Battle of Britain Memorial Flight, it was disassembled and shipped to the USAF Dayton airbase, Ohio, where it remained on static display for the next fifty-odd years.

It's new owners, Mike and Don Subritzky, negotiated the deal and NZ Freight took care of the logistics. It has been virtually fully restored by the specialist team run by of Mike & Don Subritzky, Auckland, and it is hoped that it will make it's first airshow debut in 2008.

PROTON MOTOR GROUP

NZ Freight Management worked in closely
with this Malaysian automaker's successful sponsorship of the prestigious World Cup Golf Tournament staged at exclusive 'Gulf Harbour'. NZ Freight handled the smooth passage of forty brand new vehicles, including a prototype cabriolet airfreighted in for the event.

In an unsolicited letter of thanks, Proton Cars wrote "I commend the thoroughly professional performance of your company, your assistance and guidance through this period was invaluable to us...without the professionalism of NZ Freight Management, the outcome would not have been anywhere near the successful result achieved."

CLASSIC FIGHTERS AIRSHOW

A show of NZ Freight's support for the Warbird community was our Gold Sponsorship of the Classic Fighters Airshow held bi-annually at Blenheim. This three-day event attracts tens of thousands of visitors from New Zealand, Australia, USA and around the world.

NZ Freight arranged the handling of various aircraft featured: in addition to the Boomerang (below), and the 1918 WW1 Bristol Fighter (photo, right) brought in from USA, NZ Freight shipped in a Russian Polikarpov, a 1940's Yak 11 Russian WW2 fighter, and the vintage Argus Fairchild monoplane.

Amongst others on display, NZ Freight Management also shipped for Lord of The Rings director Peter Jackson, his WW1 German Pfalz fighter (which was actor George Peppard's mount in the 1969 Hollywood blockbuster 'The Blue Max').

TELECOM '027' MOBILE CDMA NETWORK

NZ Freight Management looked after the freighting and clearance of some 600 tonnes' airfreight from global giant Lucent Technologies, to New Zealand, after Lucent was awarded the $200 million contract to supply Telecom NZ's new CDMA mobile telephone network and infrastructure. This contract involved considerable research and planning from a Customs perspective, including setting up duty concessions for a multitude of technical equipment, and very intensive co-ordination with airlines to get the equipment to meet tight installation deadlines.

WE REALLY 'TAKE THE CAKE'

One of the more colourful tasks is our annual distribution of the famous Texas Fruit Cake, which we import.
This is a major Customs and distribution excercise carried out under very tight deadlines, and to a very tight schedule. It is an area of our business which sees us in direct contact with many of the thousands of private individuals to whom we deliver thousands of these legendary cakes through our mailorder fulfilment services. Over the years have developed a tailored logistics operation expressly for mailorder fulfillment.

THIS BOOMERANG DID COME BACK

Part of NZ Freight's association with Classic Fighters Airshow involved shipping and co-ordinating the movement of the world's sole original flying CAC 'Boomerang' WW2 Fighter from Australia and back.

This rare million-dollar machine was the 'star of the show' at the Classic Fighters Airshow in Marlborough, where it was enthusiastically received by the media and thousands of spectators.

Many special arrangements for it's care were taken, including protected stowage in a 'room' created through placement of 20' containers around the plane on the car deck of a RORO ship, overcoming legislation which made impossible to legally transport the aircraft on NZ roads (even with overwidth permits) due to it's extreme width, and the final stage in Nelson involving it being towed on it's undercarriage through central Nelson streets at 3am under escort by NZ Police...

Following the event the precious aircraft's Australian owners wrote that they "felt daunted by the logistics of transporting a rare aircraft to another country" and that it's "participation would not have been able to occur without the exceptional assistance of NZ Freight Management."

A SELECTION OF OUR 'PLAIN ENGLISH' TERMS & CONDITIONS / TIPS & RECOMMENDATIONS

NZ Freight Managemnt's business is conducted subject to the following terms and conditions of trade as outlined in this section and the following section (scroll down). All shipments are carried subject to the Contract of Carriage as outlined on the reverse of the Bill of Lading, and are subject to the relevant carriers', shipping lines' or airlines' tariff terms and conditions.
VALIDITY quotations are valid for 30 days, after which they should be reconfirmed if not accepted within that time. Rates quoted remain subject to any GRI's applied subsequent to the date of this offer.
MARINE INSURANCE is excluded but may be arranged upon written request. We recommend insurance not only because of loss/damage risks, but for protection against Average or General Average situations.
HAZARDOUS CARGO surcharges vary by country. Unless otherwise stipulated, quotes cover non-hazardous cargo only.
BORDER AUTHORITIES and/or government agencies (normally at the destination) may direct shipments be inspected or treated. Costs related to compliance with these directives are additional to quoted rates.
SPECIALIST EQUIPMENT the use of specialist transport equipment (cranes, hiab vehicles, tail-lift trucks etc) has not been provided for unless specifically stated in the quotation. Unless written advice is received to the contrary, deliveries by truck are quoted on the basis that the places of receipt and delivery are readily able to receive placement of containers on the ground (FCL) and/or loose shipments (LCL) are able to be promptly unloaded off the truck by the receiver without need for provision by us of any specialist equipment.
ROUTING and method of conveyance is not guaranteed and no liability is accepted for delays or consequential loss arising from routing delays, shortshipment, over-carriage or similar. No undertaking is made that any shipment will move on any particular vessel or method of conveyance, or within any prescribed time, or that the cargo will be placed in any stowage position or particular type of stow.
SHIPPING LINE SURCHARGES such as fuel or currency surcharges (CAF, BAF) may vary without notice, although every effort is made to communicate known changes at the first opportunity. Equipment surcharges for the use of specialist equipment (refrigerated, open-top, high-cube, flatrack etc) apply on some trade routes and unless specifically stated to the contrary, rates are provided for standard general purpose containers. No warranty is made that a specific type of container equipment shall be used.
CONTAINER DETENTION shipping lines allow approximately 7 days' free time for importers to unpack and return empty containers. This period commences when containers first become available at the port. Most trucking companies require 24-36 hours in which to coordinate recollection then return empty containers to the shipping line's nominated depot.
DEMURRAGE ports/depots allow only a few days' free storage after arrival of import shipments before demurrage (storage) charges are levied on a per FCL or per m3/tonne basis, these charges are normally borne by the importer.
RESIDUE (IN IMPORT FCLs) residue of goods and packaging materials must be removed from import containers before their return into the care of the shipping line, this includes packaging materials as well as accidental spillage (eg oils). Otherwise shipping lines may exercise their right to have the containers cleaned professionally and on-charge the cost.
WEIGHBRIDGING of close-to-maximum weight FCL containers may be required to occur at the port of arrival. This is to ensure legal road weight limits are not exceeded. Reliance is placed on the weights declared on the covering transport document and the need to weighbridge containers in order to meet local transport authorities' requirements may arise.
NZ CARRIAGE OF GOODS ACT limits the maximum liability for the delivery of goods within NZ to NZ$1500 per package, and states that notification of any damage must occur in writing within seven (7) days of delivery, and that any loss or non-delivery must be notified in writing within fourteen (14) days of when it should have been delivered.
INSTRUCTIONS given by the customer or merchant shall be sufficient and executable, and the merchant must ensure that any vital instructions are clear, unambiguous and received by NZFM in writing.
EXCHANGE RATES used to convert foreign currency to NZ$ are based on the �TT Sell' rate or the prevailing vessel exchange rate, and may be subject to a freight collection fee as protection against exposure to exchange loss (normally 1.5% but up to 5% at times of high exchange rate volatility).
NZ CUSTOMS DUTY / CUSTOMS GST The importer remains ultimately responsible for the payment of Customs GST and Duty irrespective of incoterms and any payment of Duty or GST made to Customs by NZFM shall remain the exclusive liability of the importer in the event of any dispute or payment default by any other party.
GST of 12.5% on services provided within New Zealand to New Zealand customers, is excluded from our rates given, unless expressly stated to the contrary.
CUSTOMS DUTY / TAXES / LEVIES at destination, are excluded from quotations.
DESTINATION CONSUMER TAXES (GST/VAT etc): Services performed at foreign destination by New Zealand Freight Management or it's agents will be subject to any mandatory, statutory tax which may prevail in that country, and as such are excluded from our rates given unless expressly stated to the contrary.
PAYMENT TERMS unless otherwise stipulated in writing: non-disbursement items are due 20th of the month; Duty and Customs GST, and any freight disbursements paid to third parties, are payable immediately or within 7 days at the discretion of NZ Freight Management; freight disbursements are payable immediately or within 7 days, at the discretion of NZ Freight Management. Credit is not available without the approved Credit Applications having been completed and accepted.
PORT TRUCK BOOKING SYSTEM any ports which practice a �time slot' booking system for the trucking of containers to/from the port normally carry a 1-2 days' waiting list before a time slot can be confirmed into which the cartage pickup can be slotted. This booking cannot be made until Customs/MAF border clearance is completed. Importers need to be aware of the need to provide us documents and information in plenty of time so we can work to this and avoid port storage etc. This operates in Australian ports presently and is expected to be adopted by all major NZ ports
IMPORT CONTAINERS (FCL) may only be delivered to such premises for unpacking as have been approved by MAF as an �Approved Transitional Facility'. Most importers' premises qualify as meeting the requirements of an ATF but MAF does have to inspect and sign them off as such beforehand. We have assisted many importers to register their site as an ATF so please ask if you require help.
UNPACKING IMPORT CONTAINERS must be done at ATF (see above) under the supervision and inspection of a person or employee who is currently certified from attending the requisite MAF instruction course on procedures required to inspect and contain biosecurity risks associated with the unpacking of import containers.
PAYMENT DEFAULTS: any costs incurred by NZ Freight Management in the course of recovering unpaid invoices from defaulting debtors, shall be added to the amount of claimed - such recovery costs include legal fees, any collection agency fees, court filing fees, etc.
HAZARDOUS GOODS DOCUMENTATION : exported hazardous goods must be accompanied by MultiModal Dangerous Goods Certificate, MSDS, and the goods themselves must have official hazardous labels. A copy of the DG Certificate is required at least 48 hours prior to vessel loading.
ALL EXPORTS REQUIRE CEDO 'Customs Export Delivery Order' without which NZ Customs prohibits the loading of cargo onto any vessel or aircraft.
EXPORT FCLs prior to loading, export containers should be inspected for residue (from previous loads) and also for contaminants (eg soil, mud) externally and inside, and should be checked for holes. In the event such is found, shipping lines will normally arrange for the container to be replaced or cleaned at their expense. Citing this stipulation, they will not pay for reimbursement of costs incurred at destination.
EXPORTS TO USA/CANADA /EUROPE/UK REQUIRE AMS (Advance Manifest Submission) at a fee of approximately US$20 per foreign consignee, this covers the costs of advance reporting to border authorities in those countries.
EXPORT PALLETS (FUMIGATED) are usually available for sale if required. Australia and USA in particular have stringent biosecurity practices which effectively deem any wood packaging as harbouring contaminants unless accompanied by an approved fumigation or treatment certificate.

Terms and Conditions

of NZ Freight Management Ltd

all business is conducted subject to the governing ocean carrier's tariff rules relevant to the specific trade lane, Bill of Lading terms and the following conditions of trade. See also the 'Plain English' section immediatly above

PART I: GENERAL CONDITIONS

1.Application

1.1 Subject to Clause 1.2,all services of the Company whether gratuitous or not are undertaken subject to these Conditions and not otherwise and:
(a) The provisions of Part I shall apply to all such services.
(b) The provisions of Part II shall only apply to the extent that such services are provided by the Company as agents.
(c) The provisions of Part III shall only apply to the extent that such services are provided by the Company as principals.
1.2 Where a document is issued by or on behalf of the Company and bears the title of, or includes the words, bill of lading (whether or not negotiable), or sea or air waybill and provides that the Company contracts as carrier, the provisions set out in that document, if inconsistent with these Conditions, shall be paramount and prevail over these Conditions to the extent that such provisions are inconsistent but no further.
1.3 Any variation, cancellation or waiver of these Conditions (or any of them) must be in writing signed by a Director of the Company. No other person has or will be given any authority whatsoever to agree to any variation, cancellation or waiver of these Conditions.

2.Provision of Services

2.1 All services are provided by the Company as agents only, except in the following circumstances where the Company acts as principal:
(a) Where the Company performs any carriage, handling or storage of Goods, but only to the extent that the carriage is physically performed by the Company itself or its servants and the Goods are in the actual custody and control of the Company; or
(b) Where, prior to the commencement of the carriage of Goods, the Customer in writing demands from the Company particulars of the identity, services or charges of persons instructed by the Company to perform part or all of the carriage, and the Company fails to give within 28 days the particulars demanded. However, for the purposes of this sub-clause, the Company shall only be deemed to be contracting as a principal in respect of that part of the carriage which the Company fails to give the particulars demanded; or
(c) To the extent that the Company expressly agrees in writing to act as a principal, or
(d) To the extent that the Company is held by a court of law to have acted as a principal.
2.2 Without prejudice to the generality of clause 2.1,
(a) The charging by the Company of a fixed price for any services whatsoever shall not in itself determine or be evidence that the Company is acting as an agent or a principal in respect of those services.
(b) The supplying by the Company of its own or leased equipment shall not in itself determine or be evidence that the Company is acting as agent or a principal in respect of any carriage, handling or storage of Goods;
(c) The Company acts as an agent where the Company procures a bill of lading, sea or air waybill or other document evidencing a contract of carriage between a person, other than the Company, and the Customer or Owner;
(d) The Company acts as an agent and never as a principal when providing services as a Customs Broker in respect of or relating to customs requirements, taxes, licenses, consular documents, certificates of origin, inspection, certificates and other similar services. The Company acts as an agent and never as a principal when obtaining insurances for or on behalf of the Customer or relating to the Goods (other than where by law the Company is deemed to be an agent of the insurer) or when providing any other services whatsoever for or on behalf of the Customer.
2.3 The Company is not a common carrier and will accept no liability as such and it reserves the right to accept or refuse the carriage of any Goods or any other Service at its discretion. All Services are per formed subject only to these Conditions (and when applicable but subject to clause 21.6,the conditions on any Bill of Lading or Air Waybill issued by the Company as Principal).

3.Definitions

In these conditions:
(a) Company is NZ Freight Management Ltd;
(b) Customer means any person at whose request or on whose behalf the Company provides a service;
(c) Person includes persons or any body or bodies corporate;
(d) Owner includes the owner, shipper and consignee of the Goods and any other person who is or may become interested in the Goods and anyone acting on their behalf;
(e) Authority means a duly constituted legal or administrative person, acting within its legal powers and exercising jurisdiction within any nation, state, municipality, port or airport;
(f) Goods includes the cargo and any container not supplied by or on behalf of the Company, in respect of which the Company provides a service;
g) Container includes any container, flexitank, trailer, transportable tank, flat, pallet or any article of transport used to carry or consolidate goods and any equipment of or connected thereto;
(h) Dangerous Goods includes goods which are or may become of a dangerous, inflammable, radioactive or damaging nature and goods likely to harbour or encourage vermin or other pests;
(i) Hague-Visby-Rules means the provisions of the International Convention for the Unification of certain rules Relating to Bills of Lading signed at Brussels on 25th August 1924 as amended by the Visby Protocol of 23rd February 1968 and the SDR Protocol of 21st December 1979;
(j) Incidental matters means anything done or to be done in relation to the Goods or the provision of any services ancillary to the Goods including but not limited to moving, storing or leaving the Goods at any warehouse, terminal, yard, wharf or other place or area, loading or unloading the Goods from any vehicle, vessel or other conveyance, stowing or packing the Goods or fumigating, transhipping, inspecting or otherwise handling the Goods or anything done in relation thereto.
(k) Instructions means a statement of the Customers specific requirements.
(l) Services means the whole of the Services provided by the Company to the Customer and all matters necessarily related to the provision of the Services or ancillary to the provision of the Services.
(m) Warsaw Convention means the Convention for the Unification of Certain Rules Relating to International Carriage by Air dated 12 October 1929 as amended at the Hague,1955 and supplemented by the Guadalajara Convention dated 18 September 1961 as applied respectively by the legislation of Australia and of New Zealand.

4.Obligations of Customer

4.1 The Customer warrants that it is either the Owner or the authorised agent of the Owner of the Goods and that it is authorised to accept and accepts these Conditions, not only for itself, but also as agent for and on behalf of the Owner
4.2 The Customer warrants that it has reasonable knowledge of matters affecting the conduct of its business, including,but not limited to, the terms of sale and purchase of the Goods and all other matters relating thereto.
4.3 The Customer shall give sufficient and executable instructions, and it is the Customer's sole responsibility to ensure any vital instructions are made to the Company in writing.
4.4 The Customer warrants that the description and particulars of the Goods are complete and correct.
4.5 The Customer warrants that the Goods are properly packed and labelled, except where the Company has accepted instructions in respect of packaging and/or labeling.

5.Special Instructions, Goods and Services

5.1 Unless agreed in writing, the Customer shall not deliver to the Company, or cause the Company to deal with or handle, Dangerous Goods.
5.2 If the Customer is in breach of Clause 5.1:
(a) The Customer shall be liable for all loss or damage whatsoever caused by or to or in connection with the Goods howsoever arising;
(b) The Customer shall defend, indemnify and hold harmless the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith; and,
(c) The Company (or any other person in whose custody the Goods may be in at the relevant time) may, at the Company s sole discretion, have the Goods destroyed or otherwise dealt with. For the purposes of this sub-clause, notice is not required to be given to any person of the intention to destroy or otherwise deal with the Goods.
5.3 If the Company agrees to accept Dangerous Goods and then it (or any other person) reasonably forms the view that those Goods constitute a risk to other goods, property, life or health, it may (without notice and without liability) have the Goods destroyed or otherwise dealt with at the expense of the Customer or Owner.
5.4 The Customer undertakes not to tender for transportation any Goods which require temperature control without previously giving written notice of their nature and the particular temperature range to be maintained and, in the case of a temperature controlled Container stuffed by or on behalf of the Customer, the Customer further undertakes that:-
(a) The Container has been properly pre-cooled or pre-heated as appropriate; (b) The Goods have been properly stuffed in the Container; and
(c) The Container s thermostatic controls have been properly set by the Customer.
5.5 If the requirements of Clause 5.4 are not complied with the Company shall not be liable for any loss of or damage to the Goods caused by such non-compliance.
5.6 Unless agreed in writing, the Company shall not be obliged to make any declaration for the purposes of any statute, convention or contract as to the nature or value of any Goods or as to any special interest in delivery or to make any declaration as to specific stowage requirements of any Goods.
5.7 Unless agreed in writing or otherwise provided for under the provisions of a document signed by the Company, instructions relating to the delivery or release of Goods against payment or against surrender of a particular document shall be in writing and the Company s liability shall not exceed that provided for in respect of mis-delivery of Goods.
5.8 Unless expressly and unambiguously agreed in writing by a director of the company that the Goods shall depart by or arrive by a particular date, the Company accepts no responsibility for departure or arrival dates of Goods.

6.Insurance

6.1 No insurance shall be effected except upon express instructions given in writing by the Customer and in effecting any such insurances, the Company shall be deemed to be an agent only of the Customer (other than where by law the Company is deemed to be an agent of the insurer) and not as an insurer, insurance broker or other form of intermediary.
6.2 All insurances effected by the Company are effect as agent only for the Customer (other than where by law the Company is deemed to be an agent of the insurer) and all such insurances are subject to the usual exceptions and conditions of the policies of the insurance company or underwriters taking the risk.
6.3 Unless agreed in writing, the Company shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy.
6.4 The Company is an agent only of the Customer in respect of the effecting of insurance (other than where by law the Company is deemed to be an agent of the insurer) and in any event should the insurers dispute their liability for any reason the insured shall have recourse against the insurers only and the Company shall not be under any responsibility or liability whatsoever in relation thereto, notwithstanding that the premium upon the policy may not be at the same rate as that charged by the Company or paid to the Company by the customer.

7.General Indemnities and Liabilities of the Customer and Owner

7.1 The Customer and Owner shall defend, indemnify and hold harmless the Company against all liability, loss, damage, costs and expenses howsoever arising:
(a) From the nature of the Goods, other than to the extent caused by the Company's negligence;
(b) Out of the Company acting in accordance with the Customer's or Owner's instructions; or
(c) From a breach of warranty or obligation by the Customer or arising from the negligence of the Customer or Owner.
7.2 Except to the extent caused by the Company s negligence, the Customer and Owner shall be liable for and shall defend, indemnify and hold harmless the Company in respect of all duties, taxes, imposts, levies, deposits and outlays whatsoever levied by any Authority and for all payments, fines, costs, expenses, loss and damage whatsoever incurred or sustained by the Company in connection therewith.
7.3 Advice and information, in whatever form it may be given, is provided by the Company for the Customer only and the Customer shall defend, indemnify and hold harmless the Company for all liability, loss, damage, costs and expenses arising out of any other person relying on such advice or information.
7.4 The Customer shall be liable for the loss, damage, contamination, soiling, detention or demurrage before, during and after the Carriage of property of:
(a) The Company (including, but not limited to, Containers);
(b) The Company's servants, sub-contractors or agents;
(c) Independent contractors engaged by the Company for performance of part or all of the Services;
(d) Any person; or
(e) Any vessel caused by the Customer or Owner or any person acting on behalf of either of them or for which the Customer is otherwise responsible.
7.5 Instructions to collect payment on delivery in cash or otherwise are accepted by the Company upon and on the condition that the Company in the matter of such collection will be liable for the exercise of reasonable diligence and care only. Unless express written instructions are received that the Goods are not to be delivered without payment, the Company accepts no liability if, upon delivery of the goods, payment is not made.

8.Subcontractors

8.1 The Customer undertakes that no claim will be made against any servant, sub-contractor or agent of the Company which imposes or attempts to impose upon any of them any liability whatsoever in connection with the Goods. If any such claim should nevertheless be made, the Customer undertakes to indemnify the Company against all consequences thereof.
8.2 Without prejudice to Clause 8.1,every servant, sub-contractor or agent of the Company shall have the benefit of all provisions herein as if such provisions were expressly for their benefit. In entering into this contract, the Company, to the extent of those provisions, does so not only on its behalf, but as agent and trustee for such servants, sub-contractors and agents.
8.3 The Customer shall defend, indemnify and hold harmless the Company from and against all claims, costs and demands whatsoever and by whomsoever made or preferred, in excess of the liability of the Company under these Conditions.
8.4 Without prejudice to the generality of this Clause 8,the indemnity referred to in Clause 8.3,shall cover all claims, costs and demands arising from or in connection with the negligence of the Company, its servants, sub-contractors and agents.
8.5 In this Clause, sub-contractors includes direct and indirect sub-contractors and their respective employees, servants and agents.

9.Charges etc.

9.1 The Customer shall pay to the Company in cash, or as agreed, all sums immediately when due without deduction or deferment on account of any claim, counterclaim or set-off.
9.2 When the Company is instructed to collect freight, duties, charges or other expenses from any person other than the Customer, the Customer:
(a) Shall remain responsible for these amounts and
(b) Shall pay these amounts to the Company on demand where these amounts have become due and have not been paid by such other person.
9.3 On all accounts overdue to the Company, the Company shall be entitled to
(a) liquidated damages, such liquidated damages to be calculated at 4 per cent above the base interest rate of the Company's bank applicable during the periods that such amounts are overdue; and,
(b) full recovery of any legal or debt recovery charges incurred as a consequence of any default in payment by the customer.
Attention is also drawn to the power of lien which the company may exercise at it's sole discretion as detailed below under paragraph 11 (specifically 11.3)
9.4 The Customer shall be liable for and pay to the Company any additional costs or expenses the Company may incur and for any loss or damage occasioned either directly or indirectly to the Company as a result of the Company relying upon the description and particulars provided by the Customer or by reason of any illegal, incorrect or insufficient marking, numbering or addressing of the Goods.

10.Rights and Obligations of the Company

10.1 Unless otherwise agreed in writing, the Company shall be entitled to enter into contracts on behalf of itself or the Customer and without notice to the Customer:
(a) For the carriage of Goods by any route, means or person;
(b) For the carriage of Goods of any description, whether containerised or not, on or under the deck of any vessel;
(c) For the storage, packing, transhipment, loading, unloading or handling of Goods by any person at any place whether on shore or afloat and for any length of time;
(d) For the carriage or storage of Goods in containers or with other goods of whatever nature;
(e) For the performance of its own obligations, and to do such acts as the Company reasonably considers may be necessary or incidental to the performance of the Company s obligations.
10.2 The Company shall be entitled (without incurring any additional liability), but shall be under no obligation, to depart from the Customer s instructions in any respect if the Company considers there is good reason to do so in the Customer's interest.
10.3 The Company may at any time comply with the orders or recommendations given by any Authority. The responsibility and liability of the Company in respect of the Goods shall cease on the delivery or other disposition of the Goods in accordance with such orders or recommendations.
10.4 The Company shall be entitled (but under no obligation) at any time and from time to time to inspect the Goods and for this purpose to open or remove any Containers.
10.5 If at any time the Company reasonably considers that the carriage of the Goods should not be undertaken or continued or only continued after effecting any necessary incidental matters or incurring additional expense or risk, the Company shall be entitled to:
(a) Abandon the carriage of such cargo or to effect such additional incidental matters and incur such additional expense, as may be reasonably necessary in order to enable the carriage to be effected or further effected; and
(b) Be reimbursed by the Customer for the cost of all such additional incidental matters and all such additional expense incurred.
10.6 If the Company (or any person whose services the Company makes use of) considers:
(a) The performance of the Company s obligations are likely to be effected by any hindrance, risk, delay, difficulty or disadvantage whatsoever; and
(b) The hindrance, risk, delay, difficulty or disadvantage cannot be avoided by reasonable endeavours of the Company or such other person, the Company may (upon giving notice in writing to the Customer or Owner) treat the performance of its obligations as terminated and may, at the Customer s expense, place the Goods or any part of them at the Customer s or Owners disposal at any place which the Company deems safe and convenient.
10.7 The notice in writing referred to in Clause 10.6 is not required where it is not reasonably possible to give such notice.
10.8 Where the Company exercises its rights and obligations under Clause
10.6,responsibility and liability of the Company in respect of the Goods shall there- upon cease absolutely.
10.9 Where the Company (or any person whose services the Company makes use of is entitled to call upon the Customer or Owner to take delivery of the Goods at a designated time and place and delivery of the Goods, or any part thereof, is not taken by the Customer or Owner at the designated time and place the Company (or such other person) shall be entitled to store the Goods in the open or under cover at the sole risk and expense of the Customer.
10.10 Notwithstanding Clauses 10.6 to 10.9,the Company shall be entitled (but under no obligation) without any responsibility or liability to the Customer and Owner, to sell or dispose of
(a) All Goods which the Company considers cannot be delivered as instructed, but only upon giving 21 days notice in writing to the Customer, and
(b) Without notice, Goods which have perished, deteriorated or altered, or are in immediate prospect of doing so in a manner which has caused (or may be reasonably expected to cause) loss or damage to any person or property or to contravene applicable regulations.
10.11 Where the Company sells or disposes of Goods pursuant to Clause 10.10 the Customer shall be responsible for any costs and expenses of the sale or disposal.
10.12 The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by or paid to freight forwarders without notice to the Customer.
10.13.The Company shall have the right to enforce against the Owner and the Customer jointly and severally any liability of the Customer under these Conditions or to recover from them any sums to be paid by the Customer which upon demand have not been paid.
10.14 Any delay by the Company in issuing any invoice does not alter the validity of the charges thereon (by way of illustration but not limitation, this may include redirected charges, overseas destination or origin charges, container detention, container demurrage, MAF treatment charges, and so forth) and the company reserves the right to issue invoices when it so chooses

11.Lien

11.1 The Company shall have a particular and general lien on all Goods or documents relating to Goods in its control or possession, and/or the property of the Customer or Owner for all sums due at any time from the Customer or Owner (whether those sums are due from the Customer on those Goods or documents or on any other Goods or documents).
11.2 Where any sum due to the Company from the Customer or Owner remains unpaid, the Company, on giving 28 days notice in writing to the Customer, shall be entitled (without liability to the Customer and Owner) to sell or dispose of such Goods or documents by public auction or by private treaty at the risk and expense of the Customer and Owner and to apply the proceeds of any such sale or disposal in or towards the payment of the sums due.
11.3 Where the Company is forced to take goods into storage for purposes of maintaining it's lien over said goods, the rate of storage will attract a 'high commercial risk' premium which is set by the Company. That premium will take not only physical storage expenses into consideration but will also be influenced by the sum of any and all outstanding arrears due to the Company by the Owner or debtor.

12.Containers

12.1 If a Container has not been packed or stuffed by the Company, the Company shall not be liable for loss of or damage to the contents if caused by:
(a) The manner in which the Container has been packed or stuffed,
(b) The unsuitability of the contents for carriage in Containers, unless the Company has approved the suitability,
(c) The unsuitability or defective condition of the Container, provided that where the Container has been supplied by or on behalf of the Company this paragraph (c) Shall only apply if the unsuitability or defective condition arose:
(i) Without any negligence on the part of the Company; or
(ii) Would have been apparent upon reasonable inspection by the Customer or Owner or person acting on behalf of either of them.
(d) The fact that the Container is not sealed at the commencement of the Carriage,except where the Company has agreed to seal the Container.
12.2 The Customer shall defend, indemnify and hold harmless the Company against all liability, loss, damage,costs and expenses arising from one or more of the matters referred to in Clause 12.1,except for Clause 12.1(c)(i).
12.3 Where the Company is instructed to provide a Container, in the absence of a written request to the contrary, the Company is not under an obligation to provide a Container of any particular type or quality.
12.4 When the Company is directed by a duly appointed government agency (by way of illustration but not limitation, Customs, Health or Agriculture/Quarantine) to unpack a container for the facilitation of further activity such as inspection or cleaning or treatment or removal of debris, contaminant or any other matter, the Customer agrees to accept all costs associated with the company's compliance with this directive for whatever reason or howsoever the directive arose.
12.5 When the Company is asked to arrange goods to be packed or secured in a container and the Company needs to arrange this under subcontract, it is deemed that the Company is operating strictly as agent of the Customer, and that the Customer is principal has no recourse against the Company for any consequences arising from that packing and/or securing.

13.General Liability

13.1 Except where otherwise provided in these Conditions, the Company shall not be liable for any loss or damage whatsoever arising from:
(a) The act or omission of the Customer or Owner or any person acting on their behalf,
(b) Compliance with the instructions given to the Company by the Customer, Owner or any other person entitled to give them,
(c) Insufficiency of the packing or labeling of the Goods, except where such service has been provided by the Company,
(d) Handling, loading, stowage or unloading of the Goods by the Customer or Owner or any person acting on their behalf,
(e) Inherent vice of the Goods,
(f) Riots, civil commotions, strikes, lockouts, stoppage or restraint of labour from whatsoever cause,
(g) Fire, flood, storm, explosion or theft or
(h) Any cause which the Company could not avoid and the consequences whereof it could not prevent by the exercise of reasonable diligence.
(i) Delays in transit, howsoever arising but including shortshipments, overcarriage and transhipment misconnections and/or offloadings at ports during the course of the carrying vessel's or aircraft's transit.
(j) What the company reasonably considers to have been insufficient packaging materials used to protect merchandise, regardless whether or not it was considered sufficient to pack at the point of origin, having regard to movement enroute and settlement in stow
13.2 Subject to Clause 5.8,the Company shall not be liable for any indirect or consequential loss, including but not limited to loss of profit, loss of market or any consequences of delay or deviation howsoever arising.

14.Amount of Compensation

14.1 Except in so far as otherwise provided by these Conditions, the liability of the Company, howsoever arising, shall not exceed the following
(a) In respect of all claims other than those subject to the provisions of Clause 14.4 whichever is the lesser of:
(i) The value of the Goods lost, damaged, misdirected, misdelivered or in respect of which a claim arises, or
(ii) The equivalent of $0.25 per gross kilogram in the currency of the freight rate applied, (the exchange rate to apply being set at the discretion of the Company but either the rate at the date of the delivery of the Goods, or at the date of settlement)
(b) In respect of claims for delay where not excluded by the provisions of these Conditions, the amount of the Company's charges in respect of the Goods delayed.
14.2 The limitation of liability referred to in Clause 14.1 shall apply notwithstanding that the cause of the loss or damage is unexplained.
14.3 If agreed in writing prior to receipt of the Goods, the Company may accept liability in excess of the limits set out in these Conditions upon the Customer agreeing to pay the Company s additional charges for accepting such increased liability. Details of the Company's additional charges will be provided upon request.
14.4 Compensation shall be calculated by reference to the invoice value of the Goods plus freight and insurance if paid.
14.5 If there be no invoice value for the Goods, the compensation shall be calculated by reference to the value of such Goods at the place and time when they were delivered to the Customer or Owner or should have been so delivered. The value of the Goods shall be fixed according to the current market price, or, if there be no commodity exchange price or current market price, by reference to the normal value of goods of the same kind and quality.
14.6 Unless agreed in writing prior to receipt, the Company will not accept or deal with bullion, coin, precious stone, jewellery, antiques, works of art or other valuable Goods. Should any Customer nevertheless deliver any such Goods to the Company or cause the Company to handle or deal with any such Goods other than in accordance with prior written agreement, the Company shall be under no liability whatsoever for or in connection with such Goods howsoever arising.

15.Notice of Loss, Timebar

15.1 The Company shall be discharged of all liability unless:
(a) Notice of any claim is received by the Company or its agent in writing within 14 days after the date specified in Clause 15.2,or within a reasonable time after that date if the Customer proves that it was impossible to so notify, and
(b) Suit is brought in the proper forum and written notice thereof received by the Company within 6 months after the date specified in Clause 15.2.
15.2 For the purposes of Clause 15.1,the applicable dates are:
(a) In the case of loss or damage to Goods, the date of delivery of the Goods,
(b) In the case of delay or non-delivery of the Goods, the date that the Goods should have been delivered,
(c) In any other case, the event giving rise to the claim.
15.3 particular attention is drawn to the NZ Carriage of Goods Act 1979. In respect to domestic New Zealand carriage, time bar periods of seven(7) and fourteen(14) days apply for notification of damage and non-delivery, respectively.

16.Average and General Average

16.1 The Customer shall defend, indemnify and hold harmless the Company in respect of any claims of a General Average or Average nature, including any claims or demands for General Average or Average security which may be made on the Company, and the Customer shall forthwith provide such security as may be required by the Company in this connection.

17.Miscellaneous

17.1 Notice Any notice served by post shall be deemed to have been given on the third day following the day on which it was posted to the address last known to the Company to be the address of the recipient of the notice.
17.2 Defences and Limits of Liability. The defences and limits of liability provided in these Conditions shall apply in any action against the Company whether founded in contract or in tort or howsoever otherwise founded.
17.3 Legislation If any legislation is compulsorily applicable to any business undertaken, these Conditions shall, as regards such business, be read as subject to such legislation and nothing in these Conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation and if any part of these Conditions is held to be repugnant to such legislation to any extent such part shall as regards such business be over-ridden to that extent and no further.
17.4 Headings Headings of clauses or groups of clauses in these Conditions are for indicative purposes only.

18.Governing Law and Jurisdiction

18.1 These Conditions and any claim or dispute arising out of or in connection with the services of the Company shall be subject to the law of New Zealand where the Company has its principal place of business and any such claim or dispute shall be determined by the Courts of that country and no other Court.
18.2 where any claim or dispute arising out of or in connection with the services of the Company arises in the territory of Australia, such claim or dispute shall be determined at the Company's option in accordance with Australian law and by Australian Courts of competent jurisdiction.
18.3 All services provided by the Company as a carrier (within the meaning of the Carriage of Goods Act 1979 (as amended) are provided at limited carrier's risk in accordance with these Conditions and (other than when Clause 14.5 applies) the provisions of that Act shall prevail over any inconsistency in these Conditions to the extent of such inconsistency but no further.

PART II: COMPANY AS AGENT

19.Special Liability and Indemnity Conditions

19.1 To the extent that the Company acts as an agent, the Company does not make or purport to make any contract with the Customer for the carriage, storage or handling of the Goods nor for any other physical service in relation to them and acts solely on behalf of the Customer in securing such services by establishing contracts with third parties so that direct contractual relationships are established between the Customer and such third parties.
19.2 The Company shall not be liable for the acts and omissions of third parties referred to in Clause 19.1.
19.3 The Company, when acting as an agent, has the authority of the Customer to enter into contracts on the Customer s behalf and to do acts which bind the Customer in all respects notwithstanding any departure from the Customers instructions.
19.4 Except to the extent caused by the Company's negligence, the Customer shall defend, indemnify and hold harmless the Company in respect of all liability, loss, damage, costs or expenses arising out of any contracts made in the procurement of the Customer s requirements in accordance with Clause 19.1.

20.Choice of Rates

20.1 Where there is a choice of rates according to the extent or degree of liability assumed by persons carrying, storing, or handling the Goods, no declaration of value (where available) will be made by the Company unless previously agreed in writing between the Customer and the Company.

PART III: COMPANY AS PRINCIPAL

21 Special Liability Conditions

21.1 Where the Company contracts as principal for the performance of the Customer s instructions, the Company undertakes to perform, or in its own name to procure, the performance of the Customer s instructions and, subject to the provisions of these Conditions, shall be liable for the loss of or damage to the Goods occurring from the time that the Goods are taken into its charge until the time of delivery.
21.2 Where:
(a) The Company contracts as a principal and sub-contracts the performance of the Company's services; and
(b) It can be proved that the loss of or damage to or in respect of the Goods arose or was caused whilst the Goods were in the care or custody of the sub-contractor; the Company shall have the full benefit of all rights, limitations and exclusions of liability available to the sub-contractor in the contract between the Company and the sub-contractor and in any law, statute or regulation and the liability of the Company shall not exceed the amount recovered, if any by the Company from the sub-contractor.
21.3 Notwithstanding other provisions in these Conditions, if it can be proved where the loss of or damage to the Goods occurred, the Company's liability shall be determined by the provisions contained in any international convention or national law, the provisions of which:
(a) Cannot be departed from by private contract, to the detriment of the claimant, and
(b) Would have applied if the claimant had made a separate and direct contract with the actual provider of the particular service in respect of that service or stage of carriage where the loss or damage occurred and received as evidence thereof any particular document which must be issued if such international convention or national law shall apply.
21.4 Notwithstanding other provisions in these Conditions, if it can be proved that the loss of or damage to the Goods occurred at sea or on inland waterways and the provisions of Clause 21.2 do not apply, the Company s liability shall be determined by the Hague-Visby Rules. Reference in the Hague-Visby Rules to carriage by sea shall be deemed to include reference to carriage by inland waterways and the Hague-Visby Rules shall be construed accordingly.
21.5 Notwithstanding the provisions of Clauses 21.2, 21.3 and 21.4, if the loss of or damage to the Goods occurred at sea or on inland waterways, and the Owner, Charterer or operator of the carrying vessel is entitled to limit its liability at law and establishes a limited fund, the liability of the Company shall be limited to the proportion of such limitation fund as is allocated to the Goods.
21.6 In the event of any inconsistency between these Conditions and the conditions of any Bill of Lading or Air Waybill issued by or on behalf of the Company as Principal, the conditions of any such Bill of Lading or Air Waybill shall prevail to the extent of such inconsistency but no further.

22 Both-to-Blame Collision Clause

22.1.The Both-to-Blame Collision Clause as recommended by BIMCO as at the same of the provision of Services is incorporated into and forms part of these Conditions.

23.USA and/or Canada and Additional Responsibility Clause

23.1 With respect to transportation within the USA or Canada, the responsibility of the Company shall be to procure transportation by carriers (one or more) and such transportation shall be subject to such carrier s contracts and tariffs and any law compulsorily applicable. The Company guarantees the fulfillment of such carrier s obligations under their contracts and tariffs.
23.2 If and to the extent that the provisions of the Harter Act of the USA 1893 would otherwise be compulsorily applicable to regulate the Company s responsibility for the Goods during any period prior to loading on or after discharge from the vessel on which the Goods are to be or have been carried, the Company s responsibility shall instead be determined by these Conditions. If such provisions are found to be invalid such responsibility shall be determined by the provisions in the Carriage of Goods by Sea Act of the USA Approved 1936.
23.3 If and to the extent that the provisions of the Regulations made pursuant to the Carriage of Goods by Sea Act 1991 (as amended) of the Commonwealth of Australia (or any amendments to such Regulations) would otherwise be compulsorily applicable to regulate the Company s responsibility for the Goods during any period prior to loading on or after discharge from the vessel on which the Goods are to be or have been carried, the Company's responsibility shall be determined by these Conditions. If such provisions are found to be invalid such responsibility shall be determined by the provisions of the said Carriage of Goods by Sea Act.
23.4 If the Hamburg Rules should be held to be compulsorily applicable to any carriage of goods by sea undertaken by the Company as principal, these Conditions shall be read subject to the provisions of the Hamburg Rules and any term of these Conditions that is repugnant to the Hamburg Rules shall be void to the extent of such repugnancy but no further.

24.Air Carriage

24.1 Where the Company acts as a principal in respect of a carriage of Goods by air, the following notice is hereby given: If the carriage involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers in respect of loss of or damage to Goods. Agreed stopping places are those places (other than the places of departure and destination) shown under requested routing and/or those places shown in carrier s timetables as scheduled stopping places for the route. The address of the first carrier is the airport of departure.
24.2 Notwithstanding any other provision of these Conditions, where the Company acts as a principal in respect of a carriage of Goods by air, the Company s liability in respect of loss of or damage to such Goods shall be determined in accordance with the Warsaw Convention.

E&OE